All consumer rights explained by the Antitrust Authority
The Mise-funded Antitrust campaign to raise awareness of consumer rights will end in September 2021. The communication campaign also includes roadshows and training meetings for young consumers and small and medium-sized enterprises
What are the rights of consumers? Who can I contact to report an incorrect commercial practice?
To find out about these and other answers on the subject, the Competition and Market Authority launches the #convienesaperlo campaign, financed with the Fund for initiatives for the benefit of consumers of the Ministry of Economic Development, established by art. 148 Law 388/2000.
The Antitrust, which this year celebrates the 30th anniversary of its birth, collects reports from citizens on unfair commercial practices and now aims to extend knowledge of consumer rights.
The contents of the campaign, curated together with the Ministry of Economic Development, will be developed starting from the dedicated website convienesaperlo.it and from the spots on radio and TV and will then also be resumed on the Antitrust social channels (Twitter, Facebook, Youtube) and on the Instagram profile @convienesaperlo, created for the occasion.
Space then for the training of young consumers through meetings-training lessons in high schools and universities to inform on consumer rights, on the tools of protection and on the competences of the Ministry of Economic Development and the AGCM on the subject, underlines a note from the Authority chaired by Roberto Rustichelli .
The training activity will continue with meetings-conferences in favor of small and medium-sized enterprises at congress centers, chambers of commerce and trade associations in order to also inform about the obligations that SMEs have in ensuring the rights to consumers provided for by Italian legislation. , starting from the Consumer Code.
The #convienesaperlo dissemination path will end with a three-stage roadshow to tell the campaign and the results achieved to a wide audience of stakeholders, companies, citizens.
This is a machine translation from Italian language of a post published on Start Magazine at the URL https://www.startmag.it/economia/tutti-i-diritti-dei-consumatori-spiegati-antitrust/ on Fri, 20 Nov 2020 11:21:02 +0000.