How will the refund of Alitalia tickets work (and who pushes for another cig)

How will the refund of Alitalia tickets work (and who pushes for another cig)

A 100 million euro fund has been set up for the reimbursement of Alitalia tickets after 14 October. In the meantime, Alitalia employees are asking for guarantees for the entire period of the Ita plan. The latest news on Alitalia and Ita

The ticket office of Ita, the new company that will take over from Alitalia, is active, but what will happen to tickets already purchased for Alitalia flights after October 14?

You will be able to get a refund.

Alitalia passengers already in possession of tickets for flights after 14 October – data in which it is expected that the company in extraordinary administration will sell the activities in favor of the newco Ita – Italy air transport – will obtain full reimbursement of the ticket in the event which flights will be purchased are not covered by other carriers.

The Council of Ministers has in fact confirmed that "the compensation, quantified in an amount equal to the amount of the ticket, will be paid exclusively in the event that a similar transport service is not guaranteed to the contracting party, in compliance with European regulations".

A fund of 100 million euros has been set up to support the reimbursements.

However, the aspect concerning the Millemiglia loyalty program, managed by the subsidiary AlitaliaLealtà, remains to be resolved.

Finally, the question of the future of Alitalia employees.

Extraordinary redundancy fund for Alitalia workers who will not return to Ita until 2025, ie a duration "commensurate" with the prospects of the newco plan. This is the request of the trade unions to the Ministry of Labor at the meeting on 1 September.

For the unions, the formal request of Alitalia in as for a year of cigs is in fact "too little" because the workers not hired by Ita risk being left without protection.

All the details.

PREPARED FUND FOR TICKET REFUND

Those who have booked a ticket with Alitalia for a trip after 15 October 2021 will be able to obtain a refund. As stated in the faq of the itaspa.com website , "For Alitalia tickets (whose number begins with 055-) issued before the start of Ita sales (26/08/2021) it is advisable to contact Alitalia for additional information on refund. "

Therefore, the newco does not specify further details, but according to what was decided by the council of ministers, the compensation will be "quantified in an amount equal to the amount of the travel document, it will be paid exclusively in the event that a similar service is not guaranteed to the contractor. transport"

A fund of 100 million euros has been set up to support the reimbursements.

WHAT GOES TO THE MILLEMIGLIA LOYALTY PROGRAM?

On the other hand, there will be no transfer of the Millemiglia loyalty program from Alitalia to Ita.

The newco will not be able to participate in the tender for this asset, but will launch its own program for frequent flyers. The fate of the miles accumulated by Millemiglia members will therefore depend on the nature of the person who will win the competitive auction.

TRANSFER OF THE ALITALIA BRAND

The government has also announced the green light for the procedure for the sale of the Alitalia brand, which will be "open to holders of air transport operating licenses or air operator certifications". The brand is valued at around 200 million euros. Ita will also participate in the race.

THE FUTURE OF THE AVIATION BRANCH

As for the aviation branch, which will go to Ita, the government has established that the airport slots, which will not be transferred to the buyer, will be returned to the extraordinary administration, as it is responsible for assigning the time slots at the airports. Ita will acquire 85% of the slots at Linate and 43% at Fiumicino.

THE FUTURE OF ALITALIA EMPLOYEES

Finally, in these days the prospects for Alitalia's 7,086 workers on layoffs are emerging (the current procedure expires on 21 September).

At the meeting at the Ministry of Labor on 1 September to close the dossier concerning the passage from the old company to Ita, whose take-off is scheduled for October 15 with 2,800 employees and 52 aircraft, the unions proposed: extraordinary redundancy for workers of Alitalia that will not return to Ita until 2025, a preferential lane for recruitment in Italy by Air Transport and a package of redevelopment interventions that could involve at least 3,200 pilots and flight attendants.

For the unions, the formal request of Alitalia in as for a year of cigs is in fact "too little" because the workers not hired by Ita risk being left without protection.

“So here is the proposal for a maxi-Cigs with an eye to the employees of Alitalia's« Aviation », the union sources explained to the Corriere . A branch with 6,100 people – out of about 10 thousand total – between 4,700 sailors (pilots, flight attendants) and 1,400 ground employees. In Ita's plans, among the 2,800 hired for take-off, 1,550 would be pilots and flight attendants, about 1,250 ground employees. Almost 3,200 sailors would be left out. These are subject to the requirements established by law because "it is necessary to provide for the maintenance of their licenses, qualifications and certifications", say Anpac and Anpav. For this reason, the State should also take care of training these professionals on the new aircraft that Ita intends to purchase for the renewal of its fleet so as to be ready when hiring in the newco. The fleet of 105 aircraft expected in 2025, summarize ministerial sources to Corriere , includes 10 "regional" aircraft (probably the Airbus A220), 72 single-aisle (the Airbus A320 and A321 ahead) and 23 double-aisle (perhaps the A330neo) and A350) ".

The dispute will continue in the next few days and will be influenced by the outcome of the table with the top management of Ita, the president Alfredo Altavilla and the CEO Fabio Lazzerini.


This is a machine translation from Italian language of a post published on Start Magazine at the URL https://www.startmag.it/smartcity/come-funzionera-il-rimborso-dei-biglietti-alitalia-e-chi-spinge-per-altra-cig/ on Fri, 03 Sep 2021 09:32:07 +0000.