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Squadd arrives, the first CRM focused on customer support

Squadd arrives, the first CRM focused on customer support

In the panorama of CRM solutions, a new star stands out: Squadd . Founded by a team of professional marketers, the startup offers an all-in-one software that promises to transform customer relationship management for small and medium-sized businesses, introducing a revolutionary approach that puts customer support at the center.

While many CRMs get lost in the rush to add new, often superfluous, features, Squadd has decided to stand out by focusing on what really matters to businesses of all sizes: customer support. The innovators behind Squadd understood that, in a world crowded with options, it's the quality of customer support that makes the difference.

“I have used many CRMs throughout my career,” explains Sebastiano Faltibà, co-founder and IT manager of the company. “They are all more or less valid, the problem is that every time you need assistance you have to ask for help via email, opening tickets or talking to unprepared people. That's what we don't want to happen with Squadd."

The revised CRM paradigm

Squadd's founders carefully analyzed the gaps in existing CRM systems and noticed a glaring lack of focus on customer support. While many competitors invest the majority of their budgets in developing advanced features, they often overlook the support needed to help businesses take full advantage of those features.

With Squadd, the approach is different. The software offers a wide range of cutting-edge features, but what makes it truly unique is its commitment to customer support. A dedicated team is ready to support companies at every stage of implementation and resolve any problems or doubts that may arise while using the software.

The true heart of squadd: excellent customer support

Squadd has placed customer support at the center of its business model. Every user has access to a team of experts ready to answer questions, provide personalized training, and ensure a hassle-free experience with the software. Quick response and personalized attention make Squadd a reliable ally for companies looking not just for CRM, but a partnership for growth.

Additionally, Squadd is committed to continually gathering user feedback to continually improve its features and overall experience. This customer-focused mindset ensures that the software adapts to the dynamic needs of small and medium-sized businesses.

Conclusions: Squadd, the new standard for CRM

In a landscape saturated with CRM solutions, the founders of Squadd say they intend to overturn the rules of the sector. With its customer service-focused approach, the software proves that quality of service can make the difference in a business's success. Small and medium-sized businesses now have a reliable ally to manage customer relationships and grow in an increasingly competitive market. Squadd is more than software; is a partner for business success.


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The article Squadd arrives, the first CRM focused on customer support comes from Scenari Economici .


This is a machine translation of a post published on Scenari Economici at the URL https://scenarieconomici.it/arriva-squadd-il-primo-crm-focalizzato-sullassistenza-clienti/ on Sun, 11 Feb 2024 23:01:39 +0000.