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The delivery and the “Black Kitchen” scandal. Modernity does not rhyme with honesty

When money and positive prejudices are strong for a sector then it is difficult for the mass media to take up the dangers and scandals associated with the new business, at least until they are of a size that is no longer unstable. In this case we are talking about the "Delivery" sector of home restaurants, a sector praised as the "Future of catering", by those who are not in the sector, but who can hide negative sides. this article came to my mind after seeing Cecchi “Pavone” Paone praising this formula, without knowing its mechanisms or possible negative effects.

In reality, the Black Kitchen scandal broke out in the UK. In this country, Deliveroo reigns supreme, a company listed just this year with an IPO which, however, was rather bankrupt. The Daily Mail found that a large portion of the meals the company brought were not produced in prestigious restaurant chain kitchens, but were prepared in kitchens arranged in often dilapidated suburban warehouses, the so-called “Black Kitchen”. After all, if they bring your food home, what do you know where it is produced. Here are some photos of these makeshift kitchens:

Often these kitchens are in unsuspected places, which are only discovered by the presence of the long lines of delivery managers.

So you think of buying food from a prestigious chain, and you find yourself a "delicacy" cooked in a basement.

To make the scandal worse, there is the fact that this solution can only be used by large catering chains, which can thus pay the heavy commissions, up to 35% that are asked of restaurateurs. Family-run restaurants cannot use these kitchens and see their profits massacred by the delivery fees and discounts they are forced to grant to customers of these services.

For example, one owner of a family-run restaurant showed that the receipts for 12 deliveries were theoretically £ 372, but net of fees and discounts, this was reduced to £ 141. Practically a figure that puts small restaurants to starvation.

So the future, as many see it, of catering is neither clean nor beautiful, but is increasingly revealed in the hands of a few players willing to do anything.


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The article Delivery and the “Black Kitchen” scandal. Modernity does not rhyme with honesty comes from ScenariEconomici.it .


This is a machine translation of a post published on Scenari Economici at the URL https://scenarieconomici.it/il-delivery-e-lo-scandalo-delle-black-kitchen-modernita-non-fa-rima-con-onesta/ on Thu, 06 May 2021 16:45:38 +0000.