Hackers attack Tap airline, customer data stolen
Portuguese flag carrier Tap admitted that hackers who attacked the carrier in early September stole some of customers' personal data
Theft of personal data for the customers of Tap, the flag carrier of Portugal.
On 2 September, the airline said it had suffered a cyber attack, "promptly reported to the competent authorities".
On Thursday, Tap communicated to customers that hackers had stolen some of their personal data and posted it on the dark web. Despite this, the company said all payment details appeared to be safe.
Christine Ourmieres-Widener, CEO of Tap, told reporters that the airline was "very serious about customer data", adding that the incident was shocking.
All the details.
PERSONAL DATA STOLEN FROM THE HACKERS WHO ATTACKED TAP
On September 22, Tap said in a letter to customers that cyber attackers obtained people's names, nationalities, email and home addresses, telephone contacts, and frequent flyer numbers from its servers.
"The release of personal data via open source could increase the risk of their illegal use, in particular to obtain other data that could compromise digital systems in fraudulent attempts such as phishing," the company said.
THE MEASURES ADOPTED BY THE AIRLINE
However, financial data should be safe.
“There are no signs that payment data has been retrieved from the Tap systems,” the company said. The airline also said it took immediate containment measures to keep its systems running and to protect other data.
Therefore, the company urged customers to be wary of unsolicited contacts requesting personal information and told them not to click on links and attachments in suspicious emails. After that, Tap also recommended changing passwords (preferring safer, hard-to-guess combinations) and said it would refrain from further contact with individual customers regarding the issue to avoid confusion.
THE NUMBER OF INTERESTED CUSTOMERS
Finally, the company would not disclose the number of affected customers, which some Portuguese media estimated at around 1.5 million, saying those estimates did not necessarily match the facts, Reuters reports. Tap has pledged further investment in cybersecurity.
This is a machine translation from Italian language of a post published on Start Magazine at the URL https://www.startmag.it/cybersecurity/hacker-attaccano-la-compagnia-aerea-tap-rubati-i-dati-dei-clienti/ on Fri, 23 Sep 2022 05:23:59 +0000.