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Mobility bonus, as the website of the Ministry of the Environment (and not only) has flooded

4 years ago babelfish

Mobility bonus, as the website of the Ministry of the Environment (and not only) has flooded

Controversy on the site for the request for the mobility bonus. Also sites and apps, such as Poste and InfoCert, are on the verge of requesting the Spid

It's click day.

Millions of Italians who today, November 3, tried to grab part of the 215 million made available by the government for the mobility bonus. But after months of waiting and promises, the bonusmobilità.it site goes to pieces and a screen warns many users that it is "impossible to reach the site".

The sites to request the Spid of the Italian Post Office and Infocert are also on a tailspin. All the details.

THE BONUS

Let's start from the beginning. The mobility bonus in a contribution equal to 60 percent of the expenditure incurred, to an extent not exceeding 500 euros, for the purchase of bicycles, including pedal assisted bicycles, as well as vehicles for personal mobility with mainly electric propulsion, such as scooters, hoverboards and segways, performed between May 3, 2002 and December 31, 2020.

A DEDICATED SITE

For the request for reimbursement, or for vouchers, a site has been created prepared by the Ministry of the Environment, www.bonusmobilità.it, which can be accessed from 3 November 2020, the day defined as the click day for the high number of citizens waiting for the contribution.

THE (APPARENT) ORGANIZATION OF THE MINIMUM ENVIRONMENT

Everything seemed to be perfectly organized. On the bonusmobilità.it website screen, we read that “at 9:00, the start time of the initiative, the virtual waiting room is accessed. At 9:30 all users in the waiting room will be assigned a seat in the queue ”.

Those who access from 9:30 onwards, on the other hand, will get "a place in the queue".

“Please note that the contribution can be disbursed until the available funds are exhausted; therefore, the entrance to the virtual waiting room and the place in the queue do not guarantee the reimbursement or the generation of the mobility voucher ”, the website continues.

A SINGHIOZZO DEPARTURE

But the organization got flooded. The site to request the voucher, at 9 this morning, had not started. And for the first half hour the login screen displayed the message “Can't access the site”. In the morning, the website of the Ministry of the Environment also crashed.

AN (ELECTRIC) RACE AGAINST TIME

Once inside there are other obstacles. You only have 20 minutes to apply: “The shift has begun. You have 20 minutes to complete the operation, ”the platform reads. In short, it is a race against time. And then, to validate the application, one must then authenticate with the digital identity, or rather with the "Spid".

A "FORTUNE" BONUS

Another obstacle: the contribution is paid until the available funds are exhausted, so those who manage to access, arriving before the others, will have the contribution.

The entrance to the virtual waiting room and the place in the queue, the platform specifies, do not guarantee the refund or the mobility voucher.

HOW MUCH WAS DELIVERED?

A few lucky ones managed to log in and the first mobility bonuses, however, were awarded. Of the 215 million on the plate, at 18.30, 179,190,930.34 euros remain.

SOCIAL DISPUTES

The hiccup operation was not limited to the early morning hours and the controversy continues on social media. Some users, under the post of the Ministry of the Environment announcing the initiative, complains about "a total disaster" even at 2.30 pm.

"Nothing works!! After hours of waiting because the PosteId site also collapsed I finally managed to enter the data, but the system goes into error. Now I don't know what happened to my request, is there a way to verify? ”, Writes a user at about 1.30pm.

"Update: the @WebPoste site the spid blocked, so hours of useless queues", writes another user. “#SPID @SielteSpa does not work, so access for all and equal opportunities is not guaranteed. @SergioCosta_min what do you think? # bonusmobility #EpicFail ”, reports another user.

SPID POSTE AND INFOCERT DOES NOT WORK

And in fact even the sites and apps, including Poste and InfoCert, which provide authentication for the Spid are unreachable for the very high number of users who try to access.

(article updated at 3 pm)

This is a machine translation from Italian language of a post published on Start Magazine at the URL https://www.startmag.it/smartcity/bonus-mobilita-come-si-e-ingolfato-il-sito-del-ministero-dellambiente-e-non-solo/ on Tue, 03 Nov 2020 14:10:53 +0000.