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What Dazn says about the Dazn mess about football on TV

3 years ago babelfish

What Dazn says about the Dazn mess about football on TV

Here comes the justification of Dazn to the letter received from the Serie A League asking for explanations and guarantees from the streaming platform after the inefficiencies on the first day of Serie A football.

“A physiological moment of settlement”.

In this way, Dazn eliminated the streaming problems related to some matches, in particular in Inter-Genoa, after the first weekend of the Serie A championship broadcast on the platform.

The 2021-2022 season of the Serie A Tim has in fact officially started on Saturday 21 August with Dazn in streaming: a first time for the world of football. Goodbye parable, therefore, to watch all 380 games per season over the next three years (only 114 will be broadcast in co-exclusive by Sky also on the satellite).

But already in the first weekend of the championship the users complained about the inefficiencies they had during the matches of the first day.

So much so that yesterday the Serie A League, after pressing some presidents, "officially asked for explanations on the inefficiencies, with reference to the problems of signal instability, buffering and poor video quality" reported today La Gazzetta , as anticipated by Repubblica .

And today Dazn released an official statement : "As in every phase of change, and as has happened in the past, the introduction of new technologies of this magnitude requires a physiological moment of adjustment, a phase necessary to allow further improvements by expressing the incredible potential of streaming has been accomplished for the benefit of football, sport and the whole country and Dazn's commitment in this process is absolute and unconditional ".

Meanwhile, next weekend the teams will return to the field and the platform will have to go up and running.

All the details.

WHAT HAPPENED SATURDAY 21 AUGUST

Black screens, buffering and low definition. These are some of the problems reported during the first day of the championship by users on social media on Dazn, the platform that this year exclusively broadcasts the entire Serie A.

Complaints from various supporters about a blocking of their vision of Inter-Genoa, shortly after the kick-off whistle, started on Twitter.

Dazn – the OT points out – immediately intervened, distributing the traffic on other Cdn and the impact was not "numerically important" in proportion to the high amount of contacts for the first match of the Nerazzurri team. No problem in the second half and for the other match of the afternoon, Verona-Sassuolo.

THE VERSION OF DAZN

“In recent months, new technologies have been implemented and important changes have been carried out”, reads Dazn's note.

"This is the context of what happened during the match between FC Internazionale and Genoa (Saturday 21 August), when there was a peak in traffic, limited to a single Cdn [the Content Delivery Netwoork, the hubs from which whoever connects receives the signal] ”specifies the broadcaster. “Fixed within a few minutes and which had a limited impact on a group of users who were then able to watch other games as the problem was resolved quickly. We are obviously sorry about this, aware of the high value of the Serie A TIM football championship, of the teams involved and of the great passion of all the fans ”.

THE "JUSTIFICATION" OF THE COMPANY

“As in every phase of change, and as has already happened in the past, the introduction of new technologies of this magnitude requires a physiological moment of adjustment,” explains the pay-TV. "This phase is necessary to allow further improvements by fully expressing the incredible potential of streaming for the benefit of football, sport and the whole country and Dazn's commitment in this process is absolute and unconditional".

WHAT THE ISSUER WILL DO

"We continue to work, continuing in constant dialogue and collaboration with the Authority and partners, fundamental in this project of unprecedented change, as well as in the development and enhancement of Dazn Edge, the proprietary cache for traffic management and in the further process optimization with global Cdn ”promises Dazn.

THE MEETING WITH AGCOM

In the meantime, yesterday a summit was held among the Agcom technicians, tomorrow instead – underlines MF – a board of directors on the subject is scheduled.

For now, the Authority has limited itself to asking for information, like the Lega Calcio.

PRESSING ON DAZN ALSO BY THE NATIONAL UNION OF CONSUMERS

But the pressure on Dazn also comes from consumers, with the national Union ready to present complaints to the Antitrust and Agcom asking "to intervene urgently to verify – reports the president of Unc, Massimiliano Dona – the reason for the inefficiencies and whether all the commitments that the company had to respect have been respected ”.

AND THE CODACONS ASKS FOR REFUNDS

Codacons also wastes no time.

"The Codacons is once again asking firmly to indemnify all users involved in disservices, through automatic reimbursements equal to the cost of the single game, under penalty of unavoidable compensatory actions to protect consumers and fans" reads the association's press release.

"Either Dazn is able to restore adequate service standards, compensating the users involved, or he must give up the idea of ​​broadcasting the games, given the obvious inadequacy of his performances, and hand over his rights to others", the Codacons complains.

WHO BORBOTTA AMONG POLITICIANS

But after the League of clubs, users and fans, some protests also arise in the political world.

"Dazn, if a good morning starts in the morning … If money and interest prevail over sport and passion, it is right that the fans are reimbursed and turn everything off", tweeted the leader of the League, Matteo Salvini. And Luca Pastorino, presidential secretary of the Chamber for Leu, announced on Twitter that in the next few days he will present a parliamentary question "to ask for government intervention".

HOW THE DAZN IS EQUIPPED

Yet Dazn had "fielded" concrete technological improvements for the new season, in order to avoid the problems recorded in the past.

As Ansa reports, “the company relies on six different world-class providers, each with a significant expansion of its distribution infrastructures towards all fixed and mobile operators in Italy. To watch the games you don't necessarily need fiber: they range from a 2.0 Mbps connection for SD resolution up to 8.0 Mbps for HD and above ”.

Furthermore, “through Dazn Edge, different network nodes replicate live broadcasts locally near the final recipients, thus avoiding the overload of national backbones. The technology creates a series of intermediate 'points' of redundancy between the source and the user, reducing bandwidth requirements and thus overcoming the risk of signal congestion ”.

If for Saturday 21 August there is no talk of signal congestion, the same Dazn has admitted however that a peak in traffic has impacted a Cdn. With related problems reported by users.

ABOUT AUDITEL

Finally, in the note released today, Dazn declares that, "already at the end of the first day, excellent results were achieved such as the increase in the cumulative audience compared to previous years, better parameters relating to the end user, greater territorial coverage".

Yet the company has not released the ratings relating to the first day of Serie A (between Saturday, tomorrow and Monday) for the media and advertising investors. Dazn has in fact postponed the debut of the data to the second in the championship.

Another first time, after about 20 years from the beginning of the Sky era, in the world of football marked by Dazn.

This is a machine translation from Italian language of a post published on Start Magazine at the URL https://www.startmag.it/economia/che-cosa-dice-dazn-dei-casini-di-dazn-sul-calcio-in-tv/ on Tue, 24 Aug 2021 11:48:45 +0000.