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All Ovh cloud web disasters

3 years ago babelfish

All Ovh cloud web disasters

Millions of offline websites (including some local Italian authorities) after the fire in the data center of the French company Ovh Cloud

Millions of websites down due to the fire that hit the data center of the French cloud provider Ovh in Strasbourg.

Among the inaccessible sites there is also the governmental data.gouv.fr, those of the Center Pompidou and some French tourism offices or universities. Ovh Cloud has made it known that it is evaluating the damages and will communicate the results to the affected customers as soon as possible with maximum transparency.

But the disaster of the Ovh datacenter is also causing disservices to some Italian local public bodies. In Pavia, Cattolica, Trapani and other Italian municipalities, sites and services end up offline.

All the details.

THE FIRE AT THE OVH CLOUD DATA CENTER

At 00.47 on Tuesday night a fire reduced part of the Ovh Cloud data center in Strasbourg to ashes. Of the four data centers, one was totally destroyed, one partially. It is one of the leading European cloud providers with over 29,000 hosted servers, circuits on which 3.2% of websites are based.

DISSERVICES THROUGHOUT EUROPE

No employee was injured, the company said, but reports of inefficiencies are multiplying throughout Europe among the company's over 1.5 million customers.

The company is still trying to estimate how much data is irretrievably lost.

The Center Pompidou, one of France's most famous art complexes, said its website was not available. Cryptocurrency exchange Deribit said its blog was down but trading was unaffected. The free chess server Lichess.org said instead that it lost 24 hours of game history while the eeNews Europe news websites are offline.

The meteorological site Meteociel announced via Twitter that some of its photos, images and services were not available due to a "breakdown" in Ovh. The site claims that Ovh told them they would have to wait until March 15 for an "operational return" of the critical parts of the data center affecting Meteociel. Meteociel added that "unfortunately a backup server and the data on the other servers in the fire seem irrecoverable".

DOWN SITES ALSO IN ITALY

“Discomforts also for the sites of some Italian municipalities (including those of Pavia, Trapani and Cattolica). On the other hand, the Inland Revenue denied a connection with the slowdown of the portal yesterday morning ”, wrote La Verità . Down also the site of the Fortune Italia newspaper , which on Twitter announces that it is back online 36 hours after the fire.

PROBLEMS ALSO IN 2017

"And it is not even the first time that Italian public bodies have problems because of OVH," Repubblica wrote yesterday. “Research reveals that in 2017 the same happened to the Municipality of Como and the Municipality of Pordenone”.

WHAT THE COMPANY HAS COMMUNICATED

With an official note , the French company has provided explanations and updates regarding the incident. “A fire occurred on Wednesday 10 March 2021 at 00:47 in a room of one of the 4 OVHcloud datacenters located in Strasbourg, called SBG2. The fire mainly destroyed the SBG2 datacenter and partially damaged the SBG1 datacenter (4 rooms out of 12 destroyed). The other two OVHcloud data centers in Strasbourg were not involved in the fire; SBG3 and SBG4 servers are being decommissioned but were not affected by the fire. We specify that the site is not classified as Seveso. The origin of the fire is currently being investigated and an investigation procedure has been launched by the authorities ”.

“To facilitate the management of customer inquiries, we recommend that they create tickets on our site or consult our help center,” Ovh Cloud wrote.

FEEDBACK FROM CUSTOMERS

But at the moment some customers don't seem very happy with Ovh Cloud's ticketed crisis management. As Simone Bussoni, web project manager, complained on Twitter.

IMPACTS ON PRIVACY

But in addition to the damage to customers, the incident could also have consequent impacts in the area of ​​privacy. “In fact, in the event of a loss of data stored in the campus systems, OVH and those who rely on it would run into a violation of the GDPR. If this situation occurs, the data owner (based on the contract with OVH) could incur "the sanction referred to in article 83 paragraph 4 point a) for violation of article 32", explains Gabriele Faggioli, CEO of P4I, to cybersecurity360 .

WHAT OVH WILL DO

So the origin of the fire is currently being investigated, which broke out just two days after the French cloud computing company kicked off plans for an initial public offering.

As Il Fatto Quotidiano wrote, “in just 3 years, in fact, the market share of companies active on the European cloud has gone from 26 percent to 16 percent to the advantage of US giants, such as Microsoft, Amazon and Google. To rival them, Ovh hopes to use the stock exchange listing to increase investment and visibility and reach a turnover of € 1 billion for this year. In Europe it owns 2% of the market and is in eighth place on the continent ”.

BETTER BETWEEN THE NATIONAL CLOUD

“It can happen that a datacenter is on fire. What must not happen is that problems arise for Italian citizens, ”Giovanni Manca, historical consultant of many governments in terms of digital administration, told Repubblica . "It is no coincidence that yesterday the new innovation minister Vittorio Colao pressed on the need to finance the migration of entities to a national public cloud".

In reality, the development of a national cloud is already part of the Pnrr, or rather in the draft of 125 pages, on the table of the Council of Ministers of last December 7. "The development of a national cloud will take place in parallel and in synergy with the European project Gaia -X , promoted by Germany and France and in which Italy intends to play a leading role ”reads the draft of the NRP.

Last September Ovh Cloud also announced a strategic partnership with T-Systems, the IT subsidiary of German Deutsche Telekom, in the development of a public cloud offering for sensitive corporate data, as part of the Gaia-X project.

This is a machine translation from Italian language of a post published on Start Magazine at the URL https://www.startmag.it/innovazione/tutti-i-disastri-web-di-ovh-cloud/ on Fri, 12 Mar 2021 08:44:29 +0000.